Garon Sheppard Counselling Bicester, Oxfordshire

Availability, Payment,Questions. question

Availability, Payment, Questions


My counselling hours are on the days and times below, feel free to contact me to book a slot and will I try my best to accommodate your needs.

MONDAY 10am til 2pm - 7pm til 9pm

TUESDAY 10am til 2pm - 7pm til 9pm

WEDNESDAY 10am til 2pm - 7pm til 9pm

THURSDAY 10am - 2pm - 7pm til 9pm

FRIDAY 10am - 2pm


In light of the current and developing Coronavirus COVID-19 crisis, I am launching an initiative aimed at connecting with Key Workers in hope that this will allow those on the front lines that need additional emotional support to access it at an agreed reduced fee.
NHS staff with I.D proof I can give limited free sessions.
This will also provide opportunities for people whose livelihoods have been jeopardised by social distancing.
With the ever-increasing media coverage of the Coronavirus (COVID-19), I am currently only offering opportunities for counselling Including over the telephone & online Skype counselling and support sessions.
I am not currently taking on Face to Face appointments.

Initial Consultation £25
Payment to be made upfront (non-refundable)

2 Hour Counselling led Support Group online (maximum of 6) £10 per person.

Counselling (50-minute therapy session) £50

Skype Online Counselling (50-minute therapy session) £50

Home Counselling visit (50-minute therapy session) depending on your location.
Covering, Oxfordshire & Buckinghamshire. (Currently No Home Visits)

Reiki £40.

Home Reiki visit £50 per hour depending on your location.

Walk Talk Therapy £50 (50-minute therapy session)

Reduced rates for low incomes and unemployed and free limited sessions for NHS workers.


All appointments to be paid upfront by bank transfer to secure your appointment. This is to avoid no-shows which have a severe impact on my ability to operate smoothly and offer a fair service to all. Initial consultation to be paid upfront to secure your appointment slot, if unable to pay then the slot will be open to other clients who want to book an appointment.
Initial consultation and counselling sessions need to be paid for in advance to secure an appointment.
This is via bank transfer once payment has been received a confirmation email will be sent to you.
If payment has not been received within the 48-hour time frame for the ongoing appointments it is released to other clients.
Please note the cancellation policy below.


I do Require a full 48 hour notice period to cancel any appointment. This allows me to accommodate any other clients who may need the slot, If you are unable to do this you will be charged for your missed appointment.
More than 48 hours notice - No Charge
Less than 48 hours notice - Full cost of your session

In instances of a severe emergency, this 48-hour notification policy may be waived. Severe emergencies might include sudden hospitalisation for you or a close family member or sudden death in the family. Examples of situations that I do not consider severe emergencies include: illness, traffic or travel problems, work-related commitments, childcare problems, forgotten appointments, or other comparable situations.
I want to thank all my prospective clients for their cooperation with this.


On-going therapy occurs on an agreed day and time each week, this space is reserved for you. To make this possible and to maintain the consistency of your appointments for the duration of our work together, payment is due upfront for all sessions, including those you cancel. You will be expected to pay for sessions you do not attend through illness, travel or other commitments.

Sessions cancelled by myself will not be charged.


Ideally, I ask that you arrive on time for your session. With this in mind, I kindly ask that you arrive no earlier than 5 minutes before your session as this allows for any previous clients to end their session and leave the room which provides a confidential service for all. If you do arrive earlier I will be unable to allow you access as it could be disruptive to a session in progress.

Once you arrive for your session please can you ensure that your mobile phone is either switched off or put on silent, this ensures that you are ready to engage in your therapy and that there are no distractions that could affect the quality and confidentiality of our service.

I understand how frustrating it can be if traffic, public transport and any other unavoidable incidents that are out of your control, cause you to arrive late for your therapy session. If you do arrive late or know you will be late, please ring me on the contact number you have been provided. It may be that you will have to leave a message and I kindly ask that you do this if your call cannot be answered. in the event that you do arrive late, unfortunately, I cannot extend your session but whatever remaining time is left of your session will be offered to you. You will, however, be charged for the full session.


Home visits can be made by special arrangement, please call for availability. Costs will vary between £50.00 - £80.00 per 50-minute session depending on your location.


In your first session, I will spend some time getting to know you and the issues that brought you into treatment. You may use a formal, structured interview, or it may just feel like a more free-flowing conversation. I will ask questions about your presenting concerns, as well as your history and background. Most likely, you’ll find yourself talking about your current symptoms or struggles, as well saying a bit about your relationships, your interests, your strengths, and your goals.

Most importantly, in the first session, you will begin making a connection with your therapist. You should feel safe, accepted, respected, and relatively comfortable. Not all therapists are right for every person, so use your first session to assess whether or not the therapist you chose feels like a good match for your personality.


Initial consultation session can last up to 50 minutes

One to one counselling sessions last 50 minutes

Reiki sessions last between 30 minutes to 60 minutes


You will be required to give at least a phone number before coming for a consultation and at the consultation, you will be required to provide proof of your full name and address.
Any information supplied will be used only to communicate with you no information will be supplied to any third party without your explicit request/permission.

All information supplied during your treatment is completely confidential unless you specifically request me to inform someone else such as a parent, partner or a doctor. In this event, I will ask you to provide written authority for me to disclose specific information.

I am a Registered and Accredited Member of the NCS (National Counselling Society) and am bound by their Ethical Framework for good practice in Counselling and Psychotherapy and subject to their Professional Conduct Procedure.
I also meet NCS's requirements for supervision of my work with clients and undertake Continuing Professional Development.

I am also an Anxiety UK Approved Therapist providing therapeutic support to the charity’s members and partner beneficiaries. I am subject to Anxiety UK’s regular monitoring of my professional qualifications, supervision, continual professional development, insurance and professional body membership in addition to complying with the ethical framework and professional standards set down by my registered governing body.

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